Doobie

RETURN POLICY

Last updated September 10, 2019 
 


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at support@getdoobie.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packagingand mail your return to the following address:

Saltyskins Sdn Bhd
Attn: Returns
RMA #
A2-08 Glomac Damansara  
699, Jalan Damansara  
Taman Tun Dr Ismail, Kuala Lumpur 60000  
Malaysia  
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return.Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 
 
EXCEPTIONS    

The following items cannot be returned:
 
     ●     Custom made products   

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
      
     ●     Sale items are FINAL SALE and cannot be returned.        
     ●     Custom made T-shirts are not refundable   

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 
support@getdoobie.com 
© Copyright 2019 Saltyskins Sdn Bhd. All rights reserved.